- Free shipping worldwide and send the tracking number to your email.
- Quick response to any problems will be resolved within 24 hours.
- Have questions about buy the product?Ask online or contact us now.
Hortory Designer luxury leather iphone case bag with metal chain
- 2 Reviews
- 5 Q&A
The most real reviews and questions from customers and fans all over the world, maybe they help to understand our products, let's start now!

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Customer Question
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What should I do if the shipping address is wrong?
Asked by Guest
If our warehouse has not yet processed your order, we can change the address for you. If we have already shipped your order or have sent you a tracking ID email, then we cannot change your address.Answered by aluxecase
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Do I need to register when placing an order?
Asked by Guest
Depending on your needs, with or without registration you can get a series of e-mail notifications about the order, you will not miss any information. However, we recommend registering as our member for free.Answered by aluxecase
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When will my order be shipped?
Asked by Guest
We process orders between Monday and Saturday. The order will be processed and shipped within 2-3 working days from the date of the order. If you still have not received the tracking confirmation after 5 working days from the date of payment, please contact us.Answered by aluxecase
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Which countries do you shipping to?
Asked by Guest
For most countries around the world, on the checkout page, you can select your country to ship to if it's on the list.Answered by aluxecase
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When will I receive my refund?
Asked by Guest
All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.Answered by aluxecase
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We take pride in our products as we believe they are amazing. However, we understand that buying things online can be daunting, especially for the first time, so we offer a 100% satisfaction guarantee.

- 3 Times QC Checks
Each item will go through 3 times QC quality inspection before shipment
- 48 Hours Shipped
Package shipped within 48 hours with tracking number to Email
- 7-15 Days Delivered
Global delivered within 7-15 days with logistics records
- 128 Countries
Support 128 countries and regions around the world
- 100% Order Refund
Full refund if don't receive package or unmatched Items
- 7X24 Online Support
24 hours online support and any questions will be resolved